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Seville Airport

Complementary passenger services in the Terminal and the airport premises

Seville Airport has a multitude of services that facilitate the stay of passengers, their companions and visitors in general, although some of them are only available to passengers as they are located in the boarding area.

Please note that some of these services do not operate 24 hours a day; consult by telephone if you have any doubts about the exact location or opening hours.

Next services list are located to the Seville passenger Terminal and Seville airport premises.

Information

Airport information

Terminal T1 planta 0

Tourist information

Information point of the Junta de Andalucía:
Terminal T1 level 0.
Monday to Friday, from 9am. to 7.30pm. Saturdays, Sundays and holidays, from 9.30am. to 3.00pm.

Car hire

Get all the information about the car rental companies in Seville airport (office location at terminals, schedulle, current promotions) at car rental Seville airport.

ATM

Santander (4B)

Terminal T1 level 1, Departures hall.
Terminal T1 level 1, boarding area.

Baggage wrapping

Baggage wrapping machine are next to the check-in counters, at Departures areas. To get this service, leave your baggage to the Safebag staff. If you don't want the wrapping machine covers the baggage wheels and handle, you must inform the staff.

Terminal T1 level 1, check-in area.

Children's play area

Terminal T1 level 1, boarding area, in front of boarding room Gate 2.

Desfibrillators

Airport have four Heart Rescue Areas (Semiautomatic External Defibrilator) which aims to assist passengers in case of heart attack, strategically located.

Terminal T1 level 1, Departures hall.
Terminal T1 level 1, pre-boarding corridor.
Terminal T1 level 1, comercial area.
Terminal T1 level 0, baggage claim hall.

Exchange

The airport of Seville doesn't have money changer office, but you can now also receive your foreign currency at home ensuring that the currency you require is available at the most favourable exchange rate. Book now

currency exchange

Fast Lane / Fast Track

Fast Lane pass is a quick access that allows passengers to cross the Departures security checkpoint skipping queues and waiting times. More information Fast Lane - Quick access.

Halls for hire

You can find all information about halls for hire in the airport, location and features at Lounges for hire in the airport.

Internet - Wi fi and public access devices

You can find all information about internet public access devices, Wi fi and how to connect at Internet public device access and free Wi fi.

Left luggage office

Currently, Seville airport doesn't have left luggage office.

left luggage Do you need to store luggage while you are in Seville? Keep your luggage close to you while visiting Seville with Radical storage. There are left luggage in Seville Estación Santa Justa, Seville city centre, Plaza de Armas, Puente de Triana, etc....
Lost & found office

Contact the office by calling +(34) 954 449 214 or by email svq.servicios.objetosperdidos@aena.es
Terminal T1 level 0.

Lost luggage

Services to resolve incidents with checked baggage. Responsible companies for baggage incidents at Seville airport.

Aviapartner

Lost luggage: (+34) 954 449 114.
Floor 0, baggage claim hall.

EasyJet

Lost luggage: (+34) 954 449 151.
Floor 1, check-in area.

Azul handling (Ryanair)

Lost luggage: (+34) 954 449 280.
Floor 1, check-in area.

Mailbox

Terminal T1 level 1, Departures hall.

Medical care
Medical centre first aid:

Terminal T1 level 0, Arrivals hall
(+34) 954 449 028.

Pharmacies

Terminal T1 level 1.
(+34) 954 449 106.
Monday to Friday, from 8.30am. to 8.30pm. Saturdays, from 9.30am. to 2.00pm, and from 3.00pm to 7.00pm. Sundays and holidays, from 10am to 2pm and from 4pm to 7pm.

People with reduced mobility (PMR) airport meeting points

You can find all these airport meeting points at people with reduced mobility section.

Restoration: restaurants and cafeterías

Seville airport disposes of restaurant and cafeterias service conveniently situated on the Passenger Terminal, public areas and exclusive passengers areas.

Security personnel

National police (Policía Nacional)

Immigration affairs, passport controls, and airport security.
Terminal T1 level 1, Departures hall.
Email: sevilla.pfaextdoc@policia.es

Civil Guard (Guardia Civil)

Immigration affairs, VAT refund and weapons Inspection.
Terminal T1 level 0, Baggage claim area.
24 hours, (+34) 954 999 467.

Shops / Shopping area

Seville airport disposes of shopping areas conveniently situated on the Passenger Terminal, public areas and exclusive passengers areas, with food shops, Duty Free, gifts and fashion and accessories shops.

VAT refund

To request Value Added Tax (VAT) refund for purchases in Spain, you must be a non UE resident, and the purchase value for each establishment must be over €90.15. You must present the goods purchased and the "tax free" invoices for these to be stamped at the airport's duty reduction office before checking in your luggage.

VAT refund receipts stamp office (Guardia Civil):

Terminal T1 level 0, Baggage claim area.
24 hours, (+34) 954 999 467.

DIVA process - Electronic validation:

If you have a DIVA form that justifies your purchase, you can avoid manual stamp and do it in the automatic machines or in the reading devices for the electronic validation of the DIVA forms, located in the check-in areas.

In order to obtain the VAT Refund, after the electronic validation or the manual invoice stamp, you must go to the tax-free management entities in the airport, or send the sealed/validated invoices to the establishment in question to make the refund.

More information available about the VAT Refund process at the Spanish airports at aeropuertosenred.com.

VIP lounges

Get all locations, features and opening hours about VIP lounges at Seville airport.

Weapons Inspection

Please consult Civil Guard (Guardia Civil) airport.

Complaints and suggestions

If you think that you were not treated adequately, using any of these complementary services, please consult complaints and suggestions at aeropuertosenred.com.

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